Friday, April 21, 2006

Mt. Kinabalu Trip

I have finally go for my Mt. Kinabalu Climbing Trip from 16 April to 19 April, 2006. It was wonderful and meaningful trip for me, I will never forget about it.

16 Apr, We depart from LCCT with AK5104 at 9:35am and arrived at Kota Kinabalu around 12:30 noon. After having our lunch at local restaurant, we travel in a Proton Saga and transfer to Kinabalu PHQ to check in at Hill Lodge Hotel for the night. We are quite lucky this time because Hill Lodge is under renovation, our room been upgraded to Liwagu Suite. :-D

After check-in, we proceed to Poring Hot Spring. Before arrived at Poring Hot Spring, we stop by Kundasang for a quick shopping and buy some honey. We go for a canopy walk and let our leg have a hot spring bath before our mountain climbing at Poring Hot Spring. It was just relax for all of us. After that, we also do some shopping at the stall nearby for some souvenier. On our way back to hotel, may be we are too heavy :D, unexpectedly we have a flat tyre :O, that make us have to change tyre in the dark. :-

After changed tyre, we all already very hungry and once arrived at the restaurant we feel the food so nice. After dinner, we quickly back to hotel to repack our luggage to reduce our load on the next day's climbing. We can leave our bag at the reception area store room with RM10 per bag. It is expensive, but no choice as we don't want to bring too many things for climbing. After re-packing, we still bring about 11kg in our bagpack, and we plan to hire a porter for that. (Porter fees is about RM6.60 per kg) Our room upgraded to suite but so sad we don't really able enjoy the facilities coz we need to wake up early next morning. :-(

17 Apr, we wake up at 6am and have all our luggage packed. We reach reception area of PHQ about 7am and leave our luggage at their store room. After that, we go for breakfast at Balsom Cafe and also collect the packed lunch as our lunch during the climb to Laban Rata. Our tour guide try to arrange an experience mountain guide-James for us, but it seems that we cannot get James because he is on the mountain yesterday. When we back to the reception area, we found out our mountain guide is James. Anyway, we start our climb around 8:30am towards the 6km journey to Laban Rata.

During the first 2KM walk, we still feel relax and enjoy. We hiked and talk and rest at each shelter. We bring a lot of food but we don't really take it. Mic have her leg twisted afterward and we have to slow down the pace so that her leg will not going worst. We reach Laban Rata around 2pm and we all really very hungry after 5 1/2 hours walking. After lunch, we go for a bath, the water really cold. We go to bed early at around 4pm :P, it's a bit early but we need to make sure everyone have enough sleep. Anyway, i really not able to sleep coz many people walk around and the noise is too easy to come into the room...

18 Apr, we wake up at 1am and have our breakfast (can we call it breakfast?) and get ready in our warm clothes, glove, head lamp, chocolate bar and water. We get together and meet the mountain guide around 2am, but anyway we can only start the climb at 2:30am. James advice us to walk slowly to avoid altitus attack. Around 3:30am, we arrived at the only Hut for the last 2.5km, Sayat-sayat Hut at 3,668m height.

After a short rest at sayat-sayat hut, we continues our journey toward the Low's Peak. I feel tired after another hour walk, the road is long and i can see the low's peak, but it's so near yet so far... About 5:30am, we are very near to the low's peak. I was really really tired and feel that may be not able to make it on the low's peak. Time go so slow and i walk so slow as well, suddently James told me it's going to sunrise. Since then, i suddently like filled with energy and my mind keep telling me i will make it to the peak for the sunrise. 6am, finally i get to the low's peak and the sunrise was so wonderful. We make it to the peak for the sunrise. :D

After take some photo, we decide to leave the peak and back to Laban Rata. We visit one of the lake nearby and take some photo again. We leave the peak around 6:30am, and reach Sayat-sayat about 8am. We proceed back to Laban Rata and reach there around 9am. After breakfast at Laban Rata, we pack our luggage and leave Laban Rata around 10am descent back to PHQ. We take about 5 hours 15 minute to reach Timpohon Gate. It's really tough journey and the leg seems not belong to me at the last 1.5km. I just hope that i can fly down to PHQ. We collect our color certificate and meet up the tour guide for transfer back to KK.

This is a wonderful trip and we are very lucky that it's not raining and no chilly wind during the climb. If that is a chance in future, i will still want to go again. But this time, i promise myself i will enjoy it more. To enjoy it more, i need to improve my stamina and be fit enough. So, i can do it, you also can do it. Ganbateh...

Monday, April 10, 2006

Customer Service in Malaysia

I really want to said something for the customer service in Malaysia.

I don't know why but it just very different between our country's customer service with some of the oversea country. I have been visit to Thailand lately, their customer service really make me feel comfortable and pleasant. Not only hotel's customer service, even their night market's stall owner give me that feeling.

I am karaoke lover, i always like to go singing in one of the KTV in KL. The customer service when first they started their service here is good, but lately i really found their customer service do not show their professional. May be they think their KTV is famous and everyone like to go there, so ignore the good service they should provide!

I really hope everyone in service business take it seriously, we don't ask for very very good service, but a comfortable way to solve the problem...